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About the Company
An expanding, global business with headquarters in Buckinghamshire. We have an exciting opportunity for a Service Administrator to join a company on the rise!
About the Role
This role is pivotal to the successful support operation that this company has in place. Daily responsibilities for this role will include but not be limited to:
Handling incoming communications from clients.
React efficiently and pro-actively to clients support needs, logging all information onto the online system.
Liaise with engineers, providing them with all the relevant information required.
Ensure that reports are produced so that clients have a copy.
Order any stock that may be needed to complete jobs.
Export data and produce monthly reports using Excel.
Requirements
We are looking for someone who ideally has experience within a similar function, but if not, you must be able to come in and learn quickly 'on the job’, whilst already possessing strong Excel skills. Key attributes/skills desire:
Intermediate to Advanced Excel skills.
Strong communicator and able to liaise with people of all levels.
Accurate and an eye for detail.
Ability to multi task and prioritise workload.
Enjoys a busy role that is heavily data focussed.
Strong team player and happy to help out others when required.